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I've purchased the wrong item, can i return it?

Last Updated: Sep 16, 2013 11:42AM AEST
If for any reason you are not happy with any items purchased, Surf Hardware will happily exchange or refund the item within 30 days from the date of purchase, without question, provided;

• You have proof of purchase (receipt, credit statement or invoice);
• The products are returned in their original packaging with all labels and instruction manuals included, unused and undamaged;
• The product you are returning is currently ranged by us;
• You return the product within 30 days of purchasing it from us; and
• You bear all costs, such as shipping and insurance, related to the return of the product to us.

Please allow 2 weeks for exchanges and refunds.

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  • Customer Support Team -Australia Phone: +61 2 9997 4744 (Business Hours)
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